Seat Exchange UK Privacy Policy

Privacy Policy

You understand and acknowledge that by simply browsing through the Seat Exchange UK Web Site, we collect: Basic information about your computer including browser and internet connection; Information on what pages users access or visit.

If you decide to register, we will ask you for more information including: Your name and address so that we can have your tickets delivered to you; Your email address and telephone number so that we can contact you; Your date of birth so that we can ensure that you are an adult over the age of 18 and it also provides the Seat Exchange UK with general demographic information; A login and password to use.

If you decide to buy tickets we will ask you for: Credit card information to complete your transaction; A delivery address so that the event tickets can be shipped to that specific location.

Users can change their personal account information by going to the Account page. You can change your address, telephone number, email address password, credit card information, and your privacy settings.

It is necessary for us to verify your credit card information with a third party and we use VeriSign to verify this information. We collect credit card information for verification purposes only; and do not store your credit card information.

User Profile

Seat Exchange UK stores information that is collected through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that provides details of user preferences.

A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of cookies does not impact personally identifiable information. Seat Exchange UK uses both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. If users reject the cookie, they may still browse our site, however, they will not be able to buy or sell event tickets. Persistent cookies can be removed by following Internet browser help file directions.

Do We Share Information?

We will not share your credit card number or any other financial information with any party except for the verification process discussed earlier. We may share your personal information with third parties under the following circumstances:

We may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding or a court order. Seat Exchange UK may disclose personal information in order to establish or exercise our legal rights or defend legal claims. We also share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or in other situations as required by law.

Security

Seat Exchange UK takes every reasonable precaution to protect our user's information. When users submit sensitive information while utilizing the Web Site, their information is protected.

Changes To This Statement

If Seat Exchange UK decides to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of information we collect, how we use it, and under what circumstances, if any, we disclose it. Changes to this policy be posted on this Web Site.

Safe Harbor

Seat Exchange UK operates its business in both the United States Of America and in European Union Countries including the United Kingdom. Seat Exchange UK collects information from European Union residents as described above and has filed a Safe Harbor self-certification with the United States Department of Commerce. The self-certification can be found at www.export.gov/safeharbor.

If complaints arise concerning privacy matters, you can contact our Chief Privacy Officer at +1 866 276 7328.

Seat Exchange UK has also entered into an agreement with BBBonline Inc. to review complaints that have not been resolved alleging that Seat Exchange UK has failed to comply with the Safe Harbor Privacy Principles. BBBonline Inc. can be contacted at 4200 Wilson Boulevard, 8th Floor Arlington, Virginia 22203 USA. The telephone number for the online Privacy Dispute Resolution Intake Center is +1 703 247 9333 or go to http://www.bbbonline.org/consumer/complaint.asp.